A Message from the textPlus Safety, Security & Privacy Team

What is textPlus? It's a free alternative to costly texting and phone bills.

• A free app that's used for text messaging and phone calling

• Downloadable to mobile devices such as Apple's iPhone, iPod touch, iPad and Android and other smartphones and tablets

• Features free texting and free or extremely inexpensive phone calling

• Users must be 13 or older to download and use textPlus

• Free because it displays ads, much like you see on websites

What does textPlus feature?

• Personal user profiles, with optional details such as age, hometown, and pictures

•Privacy settings, which allow users to control how much profile information is made public

• Group messaging and communities (text-based chat rooms)

• User search - find friends or other users on textPlus with common interests

• Search controls, which allow users to make themselves “invisible” from searches

What safety features does textPlus provide?

• The ability within textPlus to block a user, preventing further contact

• The capability to easily report abusive behavior of other users

• The ability to flag inappropriate pictures and content for review

Text messaging is the world’s most popular communications platform. So, we originally built textPlus with the mission of safely giving everyone the ability to text message, even those without a mobile phone. Many people use textPlus on an iPod touch or an iPad, devices that don’t feature phone calling at all. Others use textPlus on a smartphone instead of their native text messenger to save money on texting fees. Why? Because best of all, textPlus is free to download and generally free to use. How can we do this? Well, like many web services, we display ads within textPlus.

Many versions of textPlus in North America now feature phone calling as an additional option. textPlus users can call each other for free, and calling people to (or getting calls from) traditional phones is a fraction of the cost. We even give most of our users free phone numbers just like a regular mobile phone. So even if you can't afford $100 a month for a mobile phone, you can now stay in touch with friends and family using textPlus as an alternative.

What's more, textPlus can also be a social and fun platform. If they want, our users can create profiles with pictures and descriptions of themselves that they choose, just like online social networks. This allows our users to express themselves to their friends and find and meet new ones that share similar interests using our user search function.

Another feature of textPlus is group messaging, which is an ongoing text conversation between many people. Every message goes to everyone, and every reply to that message is sent to everyone in the group. Our users can use textPlus to create family groups, allowing them to easily stay in touch with their entire family. Dinner's at 6? Let everyone know with one message. Dad's going to be late? He can reply and let everyone know with one message.

textPlus also features what we call communities, which are groups of textPlus users often with common interests all communicating in text. Communities are like chat rooms, and they can be designated public, meaning anyone can join, or private, meaning they are invite-only.

textPlus Safety

As we bring people together, we’re committed to keeping our users safer and more secure, and preventing the misuse of textPlus. We’ve therefore included easy-to-navigate safety features and technologies within textPlus, and partnered with leading safety organizations and law enforcement. We believe in using technology to enhance communication, however, we do not tolerate abuse of our service.

These tips provide you with useful safety information and resources to help you learn how you can keep yourself, your friends, and your family safer. We encourage you to read through them and if you have any questions, please feel free to contact our Safety, Security and Privacy Team at abuse@textplus.com.

Reported harassment, bullying, threatened violence, nudity, racially insensitive dialogue and hate language will be investigated, acted upon and may result in immediate suspension or termination of an offending user’s account. Any suspected criminal activity will be reported directly to law enforcement and the user’s account immediately terminated and preserved for possible criminal investigations.

We also believe in empowering our users. Each person who uses textPlus plays an important role in promoting a welcoming environment and keeping textPlus safer. We give our users the tools to block a user, kick a user out of a community, report an inappropriate photo or any form of abuse andmanage their privacy settings.

We hope that these tips will give you some of the information you may need to stay safe, play fair, and have fun.

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